Refund & Return Policy
We offer our customers a 30‑day window from the date of delivery to request an exchange or a refund. We understand that sizing can sometimes be challenging when shopping online, so we’ve made our return process simple and hassle‑free to ensure a smooth experience.
30‑Day Return Policy - Guaranteed!
You have 30 days from the date your order is delivered to return your item.
To be eligible for a return, items must be:
• Unworn
• Unwashed
• In their original packaging with all tags attached
How to Return an Item
• Email us at thedentaldmd@gmail.com
• Let us know the reason for your return — your feedback helps us improve
• We offer a hassle-free return process. Simply contact us within 30 days of receiving your order, and we’ll guide you through the next steps.
Note: We do not provide prepaid return labels due to international shipping costs.
Refunds
Full Refund:
Processed 7–10 business days after we receive your returned item.
Partial Refund:
Processed within 3–5 business days (issued immediately without requiring a return).
All refunds are issued to your original payment method.
Defective or Damaged Item?
Just send us a photo of the item showing the defect or damage.
We’ll replace it right away.
• Email a photo to thedentaldmd@gmail.com
• We’ll ship a replacement immediately
• You may keep the defective item — no return needed
Questions?
Email: thedentaldmd@gmail.com
Response time: Typically within 24 hours
We’re here to ensure your experience is smooth and stress‑free 💛